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NaturalPartners.com Privacy Policy

Last Updated: April 21, 2017

Natural Partners, Inc. and our affiliates (collectively, “Natural Partners,” “we,” “us,” or “our”) take seriously the confidentiality of your personal information. This Privacy Policy sets forth the information collected through the websites operated by Natural Partners (“Natural Partners Sites”) and how that information is used and shared. Natural Partners and its suppliers may collect or receive the types of information described below in connection with your access to and use of the Natural Partners Sites, including your registration for an online Natural Partners account and your purchase of products through the Natural Partners Sites (collectively, “Collected Information”).

By accessing or using the Natural Partners Sites or by accepting our Terms and Conditions, you agree on behalf of yourself and any company that you represent (together, “you”) that you have read and understand this Privacy Policy and that you consent to the collection, use, and sharing of information as discussed in this Privacy Policy. If you do not agree with this Privacy Policy, do not access or use the Natural Partners Sites.

This Privacy Policy is incorporated into and made a part of our Terms and Conditions. Natural Partners reserves the right to modify or amend this Privacy Policy at any time. All changes will be effective immediately upon posting to the Natural Partners Sites and, by accessing or using the Natural Partners Sites after such changes are posted, you agree and consent to all such changes. Material changes will be conspicuously posted on the Natural Partners Sites or otherwise communicated to you.

Access from Outside the United States

THE NATURAL PARTNERS SITES ARE PROVIDED BY NATURAL PARTNERS, ITS AFFILIATES, AND IT’S VENDORS IN THE UNITED STATES. YOUR PERSONAL INFORMATION WILL BE TRANSFERRED AND MAINTAINED IN NATURAL PARTNERS’ RECORDS IN THE UNITED STATES. THE DATA PROTECTION AND RELATED LAWS AND REGULATIONS OF THE UNITED STATES MIGHT NOT BE AS COMPREHENSIVE AS THOSE IN THE COUNTRY FROM WHICH YOU ARE ACCESSING THE NATURAL PARTNERS SITES. IF YOU DO NOT CONSENT TO THIS TRANSFER, DO NOT ACCEPT THIS AGREEMENT OR OTHERWISE USE THE NATURAL PARTNERS SITES.

We Collect Information that You Submit

Personally Identifiable Information

You can visit the Natural Partners Sites without sharing personally identifiable information, but you will be required to provide personally identifiable information in order to use certain Natural Partners Sites features, such as creating an online Natural Partners account or placing an order. Natural Partners will collect any personally identifiable information from or about you that you choose to submit to us, which may include without limitation your name, physical address, telephone number, email address, payment information, and, if you are a medical practitioner, your applicable license or certificate. Specifically, we collect your personally identifiable information, for example, when setting up your account, in connection with your purchase of products, and when you respond to communications from us (e.g., promotional emails). In order to open an account, you will need to submit your first and last name, email address, password, business name (if applicable), designation, specialty, how did you hear about us. In order to place your order, we will also require your payment information. If you provide your wireless or other telephone number to us, you consent to receiving telephone calls from us at that telephone number as set forth below. We will use your personally identifiable information to process your orders for products, to communicate with you in connection with your orders, and to provide you with information and communications that you request or that we believe are relevant or may be of interest to you, subject to the terms of this Privacy Policy and applicable law.

Payment Information

Purchases of products must be made by credit or debit card or via PayPal. All credit and debit card information is provided directly to one of our PCI-compliant third-party payment processors. We do not store or maintain any credit or debit card information. To make a purchase you will need to submit your credit or debit card number, expiration date, security code, and billing address. Payment by credit or debit card is subject to the approval of the card issuer. We will not be liable in any way if a card issuer refuses to accept a credit or debit card for any reason. If you make a purchase using PayPal, you may need to log in to your PayPal account. We encourage you to review our payment processors’ respective privacy policies, which are located at http://www.authorize.net/company/privacy and at https://www.paypal.com/us/webapps/mpp/ua/privacy-full. We will maintain a record of the purchases that you make using the Natural Partners Sites.

Account Information

If you choose to create an online Natural Partners account we may collect, as applicable, the name of your business, your business’s contact information, your business’s website, your medical practitioner license or certificate number, and information pertaining to your business’s specialty and the products and services provided by that business.

Mailing List Information

If you sign up or otherwise opt in to receive promotions from us, you will need to submit your email address. You may also submit your physical address. We will use this information to provide you with promotional and other communications. You may opt out of receiving our electronic communications at any time by following the instructions to be removed from our mailing list in the applicable email. Please note that removing yourself from our mailing list does not terminate any online Natural Partners account that you have created. Even if you remove yourself from our email list, we will still retain your personal information in connection with your registration to use the Natural Partners Sites and you may still receive communications with respect to such usage. We may use a third party email provider to deliver these communications to you.

How We Collect Information

IP Addresses and Related Data

The servers used to operate the Natural Partners Sites may collect data pertaining to you and the equipment, software, and communication methods you use to access the Internet and the Natural Partners Sites, including Internet protocol (“IP”) addresses assigned to your computer, your Internet service provider (ISP), your approximate geographic location, your browser type, the pages you access on the Natural Partners Sites, the web sites you access before and after visiting the Natural Partners Sites, the length of time you spend on the Natural Partners Sites, date and time stamps, and clickstream data. Natural Partners may use this information to administer the Natural Partners Sites and its servers, to generate statistical information, to monitor and analyze Natural Partners Sites traffic and usage patterns, to monitor and prevent fraud, to investigate complaints and violations of our policies, and to improve the Natural Partners Sites’ content and the products, services, materials, and other content that we describe or make available through the Natural Partners Sites. We may combine this information with personally identifiable information, other Collected Information, and information obtained from third parties for security reasons.

Physical Geographic Location

We will use your IP address to obtain your approximate geographic location to help us customize the Natural Partners Sites and to analyze traffic on the Natural Partners Sites.

Cookies

Like most modern websites, Natural Partners automatically uses cookies to track use of Natural Partners Sites and to facilitate and enhance the user experience on the Natural Partners Sites. Cookies are small text files saved on your computer’s hard drive by your web browser. The Natural Partners Sites may use both cookies that we implement and cookies implemented by our suppliers and other third parties. Cookies are used to deliver a personalized, responsive experience across the Natural Partners Sites. We also use cookies to track how and when users access and use the Natural Partners Sites, to learn how popular Natural Partners Sites pages are and aren’t, to learn which search terms are used to find the Natural Partners Sites, and to learn which web sites direct you to the Natural Partners Sites. We also use cookies to help display certain information on the Natural Partners Sites and to improve your enjoyment of the Natural Partners Sites, for example, by remembering and storing your contact and other information when you access or use the Natural Partners Sites.

Most web browsers automatically accept cookies. If you prefer that your browser not accept cookies, you can disable this function. Please be aware that disabling this function may impact your use and enjoyment of the Natural Partners sites. Our Natural Partners Sites suppliers may use cookies and other tracking technologies to track Natural Partners Sites visitors across the Internet to understand how you get to the Natural Partners Sites. Due to this automatic collection of cookies, we do not honor “do not track” requests.

Google AdWords, Third-Party Advertising Networks, and Behavioral Advertising

The Natural Partners Sites use Google AdWords, an online advertising service provided by Google Inc., to collects anonymous information about your visits to and interactions with the Natural Partners Sites and other web sites. Google Inc. will use this information to target advertisements for goods and services. These targeted advertisements may appear on the Natural Partners Sites or on other web sites. The anonymous information is collected through the use of a “pixel tag,” which is industry-standard technology. To opt out of remarketing advertising provided through Google or to customize your ad preferences, visit Google’s Ad Settings page at http://www.google.com/settings/ads. Opting out will not affect your use of the Natural Partners Sites. To obtain more information about third-party ad networks and online behavioral advertising and to change your preferences with respect to certain online ads, please visit the National Advertising Initiative Consumer Opt-Out web site at http://www.networkadvertising.org/choices or the Digital Advertising Alliance Self-Regulatory Program web site at http://www.aboutads.info. Opting out of online ads with one ad network and web browser does not necessarily carry over to any other ad network or web browser. As a result, depending on the opt-outs you request, you may still see our ads from time to time.

Third-Party Advertising Networks and Behavioral Advertising

The Natural Partner Sites uses an online advertising service provided by Perfect Audience to collect anonymous information about your visits to and interactions with the Natural Partner Sites and other web sites. Perfect Audience will use this information to target advertisements for goods and services. These targeted advertisements may appear on the Natural Partner Sites or on other web sites. The anonymous information is collected through the use of a “pixel tag,” which is industry-standard technology. To opt out of Perfect Audience’s collection of information from you, please visit Perfect Audience’s privacy policy at http://www.perfectaudience.com/privacy/. Opting out will not affect your use of the Natural Partner Sites. To obtain more information about third-party ad networks and online behavioral advertising and to change your preferences with respect to certain online ads, please visit the National Advertising Initiative Consumer Opt-Out web site at http://www.networkadvertising.org/choices or the Digital Advertising Alliance Self-Regulatory Program web site at http://www.aboutads.info. Opting out of online ads with one ad network and web browser does not necessarily carry over to any other ad network or web browser. As a result, depending on the opt-outs you request, you may still see our ads from time to time.

Analytics

The Natural Partners Sites uses Google Analytics and other Internet analytics services to collect information about your use of the Natural Partners Sites, which information your web browser automatically sends to the applicable analytics service provider. This information includes the web address of the web sites that you visit and your IP address. Our analytics service providers may also set cookies or read preexisting cookies, which information is stored on their respective servers. Our analytics service providers uses this information to provide us with reports about Natural Partners Sites traffic and your visits to the Natural Partners Sites (for example, the domain from which you access the Internet, the web address of the web site from which you linked to the Natural Partners Sites, and the date and time of your visit to the web sites that you view and click through). We will use this data to improve the Natural Partners Sites’ structure and content. Google may use this data in accordance with its Privacy Policy, which is located at https://www.google.com/policies/privacy. For more information on how Google uses your data, visit http://www.google.com/policies/privacy/partners.

You may opt out of our use of certain of our analytics tools. You may opt out of Google Analytics by visiting the Google Analytics opt-out web site at https://tools.google.com/dlpage/gaoptout and installing the Google Analytics Opt-Out Browser Add-On. Please remember that you will need to opt out for each browser you use. Opting out and otherwise refusing cookies will also limit the collection of analytics data from your use of the Natural Partners Sites.

Social Media

The Natural Partners Sites may allow you to connect and share information with various social media platforms, for example, Facebook, Twitter, Instagram, YouTube, Pinterest, and LinkedIn. These features may require us to implement cookies, plug-ins, and application protocol interfaces (APIs) provided by those social media platforms. We may share information that you provide us or that we may collect about your use of the Natural Partners Sites with those platforms and that information will be subject to their privacy policies. For further information, we encourage you to review those platforms’ privacy policies: Facebook’s Data Policy at https://www.facebook.com/full_data_use_policy; Twitter’s Privacy Policy at https://twitter.com/privacy?lang=en; Pinterest’s Privacy Policy at https://about.pinterest.com/en/privacy-policy; Instagram’s Privacy Policy at https://www.instagram.com/about/legal/privacy/; YouTube’s Privacy Policy at https://www.youtube.com/static?template=privacy_guidelines and LinkedIn’s Privacy Policy at https://www.linkedin.com/legal/privacy-policy.

Natural Partners is active on social media, including Facebook, Twitter, YouTube, Pinterest, Instagram, and LinkedIn. You have the opportunity to comment on these websites regarding Natural Partners and the products and services we offer. Natural Partners reserves the rights to post on its websites any comments or content you post on our social media pages. Natural Partners will be held harmless and without liability for the results of any and all third party reposts to any and all other locations, including the direct or assumed meaning regarding content from all company social media websites.

Embedded Content

The Natural Partners Sites incorporates content, including feeds scripts embedded in the Natural Partners Sites’ code as well as visible content (for example, videos) provided by third parties. In some cases, those third parties collect data about how you interact with their content. For example, YouTube and Vimeo may each collect or otherwise have access to usage data on videos embedded on the Natural Partners Sites as set forth in their respective privacy policies, located at https://www.google.com/policies/privacy and https://vimeo.com/privacy.

How We Use and Share Collected Information

In addition to the uses described above, Natural Partners and its suppliers may use and share Collected Information as described below. We will not sell, rent, or share Collected Information except as disclosed in this Privacy Policy or as permitted by applicable law.

Purpose Collected

We will use your personally identifiable information for the purpose for which you have given it to us, including to provide you with information and communications that you request. If you place an order through the Natural Partners Sites, we will use Collected Information to communicate with you regarding your order. If you register for an account on the Natural Partners Sites, we will use your information to communicate with you regarding your account. If you provide another person’s or entity’s email address via our referral feature, we will use that email address to send promotional emails to that recipient. If you contact us for support or assistance in using the Natural Partners Sites, we may use Collected Information to determine whether or not your system meets the minimum requirements needed to access and use the Natural Partners Sites and otherwise to contact you regarding your request.

Communication with You

Natural Partners will use any telephone numbers you provide to communicate with you regarding orders for products placed through the Natural Partners Sites. Natural Partners may use Collected Information to notify you of changes made to the Natural Partners Sites, such as changes to our Terms and Conditions and this Privacy Policy, and to send you promotional communications as set forth above. You may opt out of receiving such promotional communications from us at any time by following the in-message instructions or by using the applicable link on the Natural Partners Sites where that option is available.

Site Evaluation and Improvement

We may use Collected Information: to analyze, develop, and improve the content, materials, and products that we make available through the Natural Partners Sites and the Natural Partners Sites’ functionality; to evaluate user needs; to customize Natural Partners Sites content, promotional emails, and your browsing experience; and for other legitimate and lawful business purposes.

Sharing Collected Information with Our Brand Partners

We may share certain anonymized Collected Information, such as customer numbers, zip codes, and products purchased, with our the third party manufacturers of the products that we sell for purposes of providing information necessary for the payment of any sales commissions as applicable, as well as to assist such third party manufacturers with information on the sales and success of their products. We do not provide any personally identifiable information to our suppliers.

Sharing Collected Information with our Vendors

We may share Collected Information with our Natural Partners Sites management and hosting suppliers, payment processors, e-commerce hosting suppliers, order management software suppliers, analytics services providers, email service suppliers, and other suppliers as necessary for us to provide the Natural Partners Sites and our products and services to you and as may otherwise be permitted by applicable law. We require our suppliers to comply with all applicable data privacy laws and regulations. Our suppliers are authorized to and may use Collected Information as necessary for them to provide the applicable services to us and as set forth in their respective privacy policies; they may also share Collected Information with their suppliers when necessary.

Security and Protection of Rights

We may use Collected Information and share it with third parties to the extent permitted by applicable law, including in the event of a subpoena, court order, or law enforcement request. Natural Partners will use Collected Information and share it with third parties if we believe doing so is necessary to operate the Natural Partners Sites or to protect our rights or the rights of others, including disclosing information necessary to identify, contact, or bring legal action in the event of a violation of our contracts, terms, or policies.

Aggregate Information

We may aggregate personally identifiable information and other Collected Information to create anonymous aggregate data on Natural Partners Sites users, which describes users as a group but does not reveal the identity of individual users. We may use aggregate data to understand Natural Partners Sites users’ needs, to determine Natural Partners Sites user demographics and usage patterns, to determine what kinds of products and services we can provide, and to improve and enrich our products, services, and the Natural Partners Sites.

Business Transactions

All Collected Information is exclusively the property of Natural Partners but, if Natural Partners undergoes a change in control, acquisition, merger, reorganization, or asset sale, all information owned by or in the control of Natural Partners may be transferred or sold to the successor of the transaction. That successor will be bound by this Privacy Policy as it applies to that information.

Security

The Natural Partners Sites have security measures in place to help protect against the loss, misuse and alteration of the information under our control. While we cannot guarantee that loss, misuse or alteration to data will not occur, Natural Partners uses industry standards, such as Secure Socket Layers (“SSL”) technology, to help safeguard against such occurrences. In certain areas, the information passed between your browser and our system is encrypted with SSL technology to create a protected connection between you and our websites to ensure confidentiality. In the event that a breach into our security systems occurs and there is a possibility that an unauthorized person acquires your personal information, Natural Partners will notify you of such a breach if and to the extent required under applicable law.

Access by Children

The Natural Partners Sites are not directed toward children under 13 years of age and Natural Partners does not knowingly collect or use information from children under 13 through the Natural Partners Sites.

Access to Your Personal Information

If you wish to have access to your personal information in our records, please contact us with your request at info@naturalpartners.com. You may also request that we update your personal information or correct any factual errors that you believe may exist regarding this information.

Contacting Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Natural Partners, Inc.
8445 East Hartford Dr.
Scottsdale, AZ 85255
888-633-7620
info@naturalpartners.com

Natural Partners is proud to be recognized as a Privacy by Design (PbD) Ambassador