Last Updated: April 21, 2017
Access from Outside the United States
THE NATURAL PARTNERS SITES ARE PROVIDED BY NATURAL PARTNERS, ITS AFFILIATES, AND IT’S VENDORS IN THE UNITED STATES. YOUR PERSONAL INFORMATION WILL BE TRANSFERRED AND MAINTAINED IN NATURAL PARTNERS’ RECORDS IN THE UNITED STATES. THE DATA PROTECTION AND RELATED LAWS AND REGULATIONS OF THE UNITED STATES MIGHT NOT BE AS COMPREHENSIVE AS THOSE IN THE COUNTRY FROM WHICH YOU ARE ACCESSING THE NATURAL PARTNERS SITES. IF YOU DO NOT CONSENT TO THIS TRANSFER, DO NOT ACCEPT THIS AGREEMENT OR OTHERWISE USE THE NATURAL PARTNERS SITES.
We Collect Information that You Submit
Personally Identifiable Information
Purchases of products must be made by credit or debit card or via PayPal. All credit and debit card information is provided directly to one of our PCI-compliant third-party payment processors. We do not store or maintain any credit or debit card information. To make a purchase you will need to submit your credit or debit card number, expiration date, security code, and billing address. Payment by credit or debit card is subject to the approval of the card issuer. We will not be liable in any way if a card issuer refuses to accept a credit or debit card for any reason. If you make a purchase using PayPal, you may need to log in to your PayPal account. We encourage you to review our payment processors’ respective privacy policies, which are located at Authorize.net and at Paypal.com. We will maintain a record of the purchases that you make using the Natural Partners Sites.
If you choose to create an online Natural Partners account we may collect, as applicable, the name of your business, your business’s contact information, your business’s website, your medical practitioner license or certificate number, and information pertaining to your business’s specialty and the products and services provided by that business.
Mailing List Information
If you sign up or otherwise opt in to receive promotions from us, you will need to submit your email address. You may also submit your physical address. We will use this information to provide you with promotional and other communications. You may opt out of receiving our electronic communications at any time by following the instructions to be removed from our mailing list in the applicable email. Please note that removing yourself from our mailing list does not terminate any online Natural Partners account that you have created. Even if you remove yourself from our email list, we will still retain your personal information in connection with your registration to use the Natural Partners Sites and you may still receive communications with respect to such usage. We may use a third party email provider to deliver these communications to you.
How We Collect Information
IP Addresses and Related Data
The servers used to operate the Natural Partners Sites may collect data pertaining to you and the equipment, software, and communication methods you use to access the Internet and the Natural Partners Sites, including Internet protocol (“IP”) addresses assigned to your computer, your Internet service provider (ISP), your approximate geographic location, your browser type, the pages you access on the Natural Partners Sites, the web sites you access before and after visiting the Natural Partners Sites, the length of time you spend on the Natural Partners Sites, date and time stamps, and clickstream data. Natural Partners may use this information to administer the Natural Partners Sites and its servers, to generate statistical information, to monitor and analyze Natural Partners Sites traffic and usage patterns, to monitor and prevent fraud, to investigate complaints and violations of our policies, and to improve the Natural Partners Sites’ content and the products, services, materials, and other content that we describe or make available through the Natural Partners Sites. We may combine this information with personally identifiable information, other Collected Information, and information obtained from third parties for security reasons.
Physical Geographic Location
We will use your IP address to obtain your approximate geographic location to help us customize the Natural Partners Sites and to analyze traffic on the Natural Partners Sites.
Google AdWords, Third-Party Advertising Networks, and Behavioral Advertising
The Natural Partners Sites use Google AdWords, an online advertising service provided by Google Inc., to collects anonymous information about your visits to and interactions with the Natural Partners Sites and other web sites. Google Inc. will use this information to target advertisements for goods and services. These targeted advertisements may appear on the Natural Partners Sites or on other web sites. The anonymous information is collected through the use of a “pixel tag,” which is industry-standard technology. To opt out of remarketing advertising provided through Google or to customize your ad preferences, visit Google’s Ad Settings. Opting out will not affect your use of the Natural Partners Sites. To obtain more information about third-party ad networks and online behavioral advertising and to change your preferences with respect to certain online ads, please visit the National Advertising Initiative Consumer Opt-Out or the Digital Advertising Alliance Self-Regulatory Program. Opting out of online ads with one ad network and web browser does not necessarily carry over to any other ad network or web browser. As a result, depending on the opt-outs you request, you may still see our ads from time to time.
Third-Party Advertising Networks and Behavioral Advertising
You may opt out of our use of certain of our analytics tools. You may opt out of Google Analytics by visiting the Google Analytics opt-out web site at https://tools.google.com/dlpage/gaoptout and installing the Google Analytics Opt-Out Browser Add-On. Please remember that you will need to opt out for each browser you use. Opting out and otherwise refusing cookies will also limit the collection of analytics data from your use of the Natural Partners Sites.
Natural Partners is active on social media, including Facebook, Twitter, YouTube, Pinterest, Instagram, and LinkedIn. You have the opportunity to comment on these websites regarding Natural Partners and the products and services we offer. Natural Partners reserves the rights to post on its websites any comments or content you post on our social media pages. Natural Partners will be held harmless and without liability for the results of any and all third party reposts to any and all other locations, including the direct or assumed meaning regarding content from all company social media websites.
The Natural Partners Sites incorporates content, including feeds scripts embedded in the Natural Partners Sites’ code as well as visible content (for example, videos) provided by third parties. In some cases, those third parties collect data about how you interact with their content. For example, YouTube and Vimeo may each collect or otherwise have access to usage data on videos embedded on the Natural Partners Sites as set forth in their respective privacy policies and Vimeo.
How We Use and Share Collected Information
We will use your personally identifiable information for the purpose for which you have given it to us, including to provide you with information and communications that you request. If you place an order through the Natural Partners Sites, we will use Collected Information to communicate with you regarding your order. If you register for an account on the Natural Partners Sites, we will use your information to communicate with you regarding your account. If you provide another person’s or entity’s email address via our referral feature, we will use that email address to send promotional emails to that recipient. If you contact us for support or assistance in using the Natural Partners Sites, we may use Collected Information to determine whether or not your system meets the minimum requirements needed to access and use the Natural Partners Sites and otherwise to contact you regarding your request.
Communication with You
Site Evaluation and Improvement
We may use Collected Information: to analyze, develop, and improve the content, materials, and products that we make available through the Natural Partners Sites and the Natural Partners Sites’ functionality; to evaluate user needs; to customize Natural Partners Sites content, promotional emails, and your browsing experience; and for other legitimate and lawful business purposes.
Sharing Collected Information with Our Brand Partners
We may share certain anonymized Collected Information, such as customer numbers, zip codes, and products purchased, with our the third party manufacturers of the products that we sell for purposes of providing information necessary for the payment of any sales commissions as applicable, as well as to assist such third party manufacturers with information on the sales and success of their products. We do not provide any personally identifiable information to our suppliers.
Sharing Collected Information with our Vendors
We may share Collected Information with our Natural Partners Sites management and hosting suppliers, payment processors, e-commerce hosting suppliers, order management software suppliers, analytics services providers, email service suppliers, and other suppliers as necessary for us to provide the Natural Partners Sites and our products and services to you and as may otherwise be permitted by applicable law. We require our suppliers to comply with all applicable data privacy laws and regulations. Our suppliers are authorized to and may use Collected Information as necessary for them to provide the applicable services to us and as set forth in their respective privacy policies; they may also share Collected Information with their suppliers when necessary.
Security and Protection of Rights
We may use Collected Information and share it with third parties to the extent permitted by applicable law, including in the event of a subpoena, court order, or law enforcement request. Natural Partners will use Collected Information and share it with third parties if we believe doing so is necessary to operate the Natural Partners Sites or to protect our rights or the rights of others, including disclosing information necessary to identify, contact, or bring legal action in the event of a violation of our contracts, terms, or policies.
We may aggregate personally identifiable information and other Collected Information to create anonymous aggregate data on Natural Partners Sites users, which describes users as a group but does not reveal the identity of individual users. We may use aggregate data to understand Natural Partners Sites users’ needs, to determine Natural Partners Sites user demographics and usage patterns, to determine what kinds of products and services we can provide, and to improve and enrich our products, services, and the Natural Partners Sites.
The Natural Partners Sites have security measures in place to help protect against the loss, misuse and alteration of the information under our control. While we cannot guarantee that loss, misuse or alteration to data will not occur, Natural Partners uses industry standards, such as Secure Socket Layers (“SSL”) technology, to help safeguard against such occurrences. In certain areas, the information passed between your browser and our system is encrypted with SSL technology to create a protected connection between you and our websites to ensure confidentiality. In the event that a breach into our security systems occurs and there is a possibility that an unauthorized person acquires your personal information, Natural Partners will notify you of such a breach if and to the extent required under applicable law.
Access by Children
The Natural Partners Sites are not directed toward children under 13 years of age and Natural Partners does not knowingly collect or use information from children under 13 through the Natural Partners Sites.
Access to Your Personal Information
If you wish to have access to your personal information in our records, please contact us with your request at firstname.lastname@example.org. You may also request that we update your personal information or correct any factual errors that you believe may exist regarding this information.
Natural Partners, Inc.
PO Box 14630
Scottsdale, AZ 85267
Natural Partners is proud to be recognized as a Privacy by Design (PbD) Ambassador